1. Data We Collect
The information we collect when you use ConsultStream falls into two categories:
1.1. Information you provide us
To use some of our Services you need to have an account, and to create an account, you need to provide us certain information.
Personal Accounts and Business Profiles.
When you create a personal or business account, certain information is required to provide you with our services.
Personal Account Information
For a personal account, you must provide a username, password, email address or phone number, first name, last name, and an optional profile picture. Your profile information will be publicly accessible.
Business Profile Information
If you create a business account, we collect business-specific profile details, such as your business name, contact details, and logo. The Address field is available in the Business profile to enter or edit the main business address, which is optional.
Location-Specific Address Management
Each business location has its own Address field, and Admin users can manage and edit the address for each specific location. Note that the address in the Business profile may differ from the address of individual business locations, according to the Admin’s settings. While the main business address is optional, the address for each facility location is required.
Time Zone Settings
Personal and business account users can adjust time zone settings to enhance scheduling flexibility.
Appointment Notes
We may collect and process notes related to your appointments as part of our service offerings.
1.2. Information we collect when you use
The content you post and your interactions.
Your interactions with other users’ content, such as manage multiple locations or offices simultaneously, track room occupancy across different sites, and create work schedules for providers or employees with precise location-based availability(including your viewing history, commenting, and reacting).
How you interact with others on the platform, and when you use appointment notes, including the contents of the messages, the recipients, and date and time of notes.
If you communicate with us, such as through email, we will collect information about the communication and its content.
We collect information on links you interact with across our services (including in our emails sent to you).
Device Information. We collect information from and about the devices you use to access ConsultStream, including; (a) information about your connection, such as your IP address, browser type, and related information; (b) information about your device and its settings, such as device and advertising ID, operating system, carrier, language, memory, apps installed, and battery level.
Location Information. When you use ConsultStream, we collect some information about your approximate location to provide the service you expect.
When you use our services, we collect information about how you use our services. We use that information to provide you with services, to help keep ConsultStream more secure and respectful for everyone, and more relevant to you.
Usage Information. We collect information about your activity on ConsultStream, including:
Inferred Identity. We may collect or receive information that we use to infer your identity as detailed below:
When you sign into ConsultStream on a browser or device, we will associate that browser or device with your account. Subject to your settings, we may also associate your account with browsers or devices other than those you use to sign into ConsultStream.
When you provide other information to ConsultStream, including an email address or phone number, we associate that information with your ConsultStream account. Subject to your settings, we may also use this information in order to infer other information about your identity, for example by associating your account with hashes of email addresses that share common components with the email address you have provided to ConsultStream.
When you access ConsultStream and are not signed in, we may infer your identity based on the information we collect.
Log Information. We may receive information when you view content on or otherwise interact with our products and services, even if you have not created an account or are signed out, such as: IP address and related information; browser type and language; operating system; the referring webpage; access times; pages visited; location; your mobile carrier; device information (including device and application IDs); search terms and IDs (including those not submitted as queries); ads shown to you on ConsultStream; ConsultStream-generated identifiers; and identifiers associated with cookies.
Cookies and similar technologies. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our products and services such as searching and looking at public profiles. You can learn more about how we use cookies and similar technologies here [link].
Interactions with our content on third-party sites. When you view our content on third-party websites that integrate ConsultStream content, we may receive log information that includes the web page you visited.
